Case Study: Improving Efficiency in Cardiology Practice with Dict8ion
Client: Wattletree Cardiology
Location: Malvern, VIC
Specialty: Cardiology
Key Challenge: Managing high-volume dictation and transcription with a small, experienced team.
Solution:
Wattletree Cardiology, a busy cardiology practice with eight practitioners, adopted Dict8ion, Edify Medical’s dictation and AI transcription software. Initially implemented to support the practice’s high volume of medical correspondence, Dict8ion has now become integral in streamlining their entire outgoing communication process.
Results:
Speed and Accuracy: Dict8ion dramatically increased the speed and accuracy of transcription, reducing the reliance on hand-typed documents and minimising errors.
Multiple Proof Readings: After the AI-assisted transcription and improvement, Dict8ion allows for several rounds of checks, ensuring the highest accuracy and fewer mistakes in medical reports and letters.
Team Efficiency: The cloud-based system enables all staff, not just experienced typists, to manage outgoing correspondence effectively, contributing to a faster workflow.
Audio Playback and Transcription: The ability to play back audio along with the text transcription gives users confidence that every detail is captured correctly.
Seamless Integration and Data Management: Dict8ion integrated smoothly with the practice’s existing systems and provided a single, cloud-based point for storing and editing documents. The search function enabled quick retrieval of urgent data when needed.
Testimonial: “Dict8ion has significantly reduced the delay in communication within our practice. The whole team can process and send data efficiently, allowing us to keep up with the high volume of reports and letters. The Edify Medical team has been responsive and always ready to troubleshoot any challenges.”
— Angelica, Practice Manager, Wattletree Cardiology
Recommendation:
“Dict8ion is a game-changer for healthcare professionals looking for a reliable, efficient dictation and transcription solution. I highly recommend it to any medical practice.”
The key benefits of Dict8ion of our practice have been:
• Speed
• Accuracy
• Enables several proof readings, including AI. This approach adds to the accuracy and minimises errors.
• All administration staff can support the outgoing medical correspondence function, rather than needing experienced typists.
• The play back function of the audio along with the text transcript.
• The cloud based single point of information storage and editing.
• Dict8ion’s search function enables easy management and retrieval of possibly urgent data.
For more information on how Dict8ion’s AI transcription can streamline your patient letter workflow contact us today!